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Refunds & Returns

Refunds & Returns

At Shakespeare & Sons you can shop with confidence. We are happy to provide a refund or voucher of equal value where the goods are returned within 21 days of purchase unused, in original condition, accompanied by proof of purchase.

To return an online order within the refund policy period, please contact us and we will then give you instructions on how best to return your order so we can process your refund.

To return an in store purchase, please bring the purchased item and proof of receipt into the store, within 21 days of purchase.

Please note we do not offer discretionary exchange or refunds on Gift Vouchers, Sale Items, or damaged products.