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Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler

Crucial Conversations: Tools for Talking When Stakes Are High

€32,00

Perhaps once a decade, a book comes along that transforms people's lives in a very real, measurable way. This is one of them.

Crucial Conversations exploded onto the scene ten years ago and revolutionized the way people communicate when stakes are high, opinions vary, and emotions run strong. Since then, millions of people have learned how to hold effective crucial conversations and have dramatically improved their lives and careers thanks to the methods outlined in this book.

Format: Hardcover
Published: in USA in 2011
Publisher: McGraw-Hill
Pages: 244
Language: English
ISBN 13: 9780071775304
ISBN 10: 0071775307

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Crucial Conversations: Tools for Talking When Stakes Are High

€32,00